Future of Service Design

Future of Service Design Cologne 2020

the future

is near!

videos pictures timeline

wednesday

18:00 - 18:10

welcome

18:10 - 18:25

Die Hehlerei:
A sustainable service design start-up

manuel krings

co-founder and managing director

18:25 - 18:45

design as an algorithm not as a feature

kaya kim

integrated designer

18:45 - 19:00

service design:
from kisd to öbb

moritz kremer

service designer at austrian railway

19:00 - 21:00

reibekuchen und kölsch:
a special treat from cologne!

with dj christoph beckers!

thursday

09:00 - 09:30

welcome

09:30 - 09:45

opening words

prof. birgit mager
prof. service design
prof. dr. stefan herzig
President TH Köln

09:45 - 10:00

some words from the past

prof. dr. michael erlhoff

founding dean of kisd

10:00 - 10:30

service design misuse

kalle buschmann

frog

10:30 - 11:45

breakout sessions

11:45 - 12:15

12:15 - 12:40

dumb fucks?
six impulses for an
alternative future.

christopher peterka

Futurist & Humanist

12:40 - 13:00

using design fiction
to explore possible
future experiences

sandra griffel

denkwerk gmbh

13:00 - 14:15

14:15 - 14:35

playing utopia

prof. björn bartholdy
Cologne Game Lab
prof. dr. gundolf freyermuth
Cologne Game Lab

14:35 - 14:55

panel
maximizing our impact:
set-ups to design better systems for our planet

verena augustin
IXDS PWC
nancy birkhölzer
IXDS PWC
robert-jan von oeveren
Koos Service Design
timo pätiälä
Hellon Gmbh

14:55 - 15:15

what is ai for designers?

mauro rego
google inc.

15:15 - 16:30

breakout sessions

16:30 - 17:15

exhibition and

17:15 - 17:30

wrapping up

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Kremer

Service Designer at Austrian Rails

Discover
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bartholdy

professor für media design am cologne game lab

Discover
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erlhoff

professor for design theory and history at the kisd

Discover
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freyermuth

professor für media design am cologne game lab

Discover
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pätiälä

managing director and partner of hellon

Discover
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griffel

experience design director at denkwerk gmbh

Discover
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buschmann

Design Director at frog

Discover
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rego

product and service designer at kernel - google research

Discover
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peterka

futurist, entrepreneur, investor

Discover
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mager

prof. service design

Discover
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krings

co-founder and managing director of die hehlerei

Discover
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kim

design lead of vw group it labs

Discover
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birkhölzer & augustin

manging director at pwc ixds gmbh

Discover